Refund and Cancellation Policy

Refund Policy

We strive to ensure customer satisfaction with our services. However, we have the following refund policy in place:

  • Eligibility: Refunds are only available for the Annual Plan within 7 days of purchase if no image queries have been used.
  • Non-Refundable Plans: The Basic and Pro Plans are non-refundable due to their short-term nature.
  • Processing: Refund requests can be submitted to prashant@kikani.in. Approved refunds will be processed within 10 business days.

Cancellation Policy

You can cancel your subscription to our services as follows:

  • Basic and Pro Plans: No cancellations are allowed after purchase as these are one-time payment plans.
  • Annual Plan: You may cancel your subscription anytime. However, no refunds will be issued if image queries have been used.
  • Procedure: To cancel, send a request to prashant@kikani.in. Your account will be deactivated within 5 business days of confirmation.