VidhyaBot (“we,” “our,” or “us”) provides a chatbot service to assist students with
their queries 24x7. This Privacy Policy explains how we collect, use, and protect your information when you
interact with our chatbot.
1. Information We Collect
When you use our chatbot, we may collect:
- Messages you send to the chatbot: This includes the text of your queries and any additional
information you provide.
- Your WhatsApp phone number: Required to identify and respond to your messages.
2. How We Use Your Information
We use the information collected to:
- Process and respond to your queries effectively.
- Improve the quality and relevance of the answers provided.
- Analyze user interactions for service improvement.
We do not use your information for marketing or advertising purposes.
3. Sharing Your Information
We do not share your personal information with third parties, except:
- If required by law or government authorities.
- To protect our rights, privacy, safety, or property.
4. Data Retention
- We retain your data only as long as necessary to provide the service and fulfill the purposes
described in this policy.
- You can request the deletion of your data by contacting us at prashant@kikani.in.
5. Security of Your Information
We implement appropriate technical and organizational measures to safeguard your information from
unauthorized access, disclosure, or loss.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Opt out of the service at any time.
To exercise these rights, contact us at
prashant@kikani.in.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to us at:
Email:
prashant@kikani.in